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7/19/2010

5 Ways to Give Buyers the Information They are Seeking

Filed under: — admin @ 2:19 pm

5 Ways to Give Buyers the Information They are Seeking

Buyers are hungry for information before they make a decision to buy. They want to have all the answers to their questions. They want to know how to solve their problems and how to accomplish tasks in the most efficient manner. By providing this information to them, when the time comes, they will buy from you.

Here’s how to give buyers the information they are looking for:

1. Listen in social media: Use Web 2.0 tools such as: Social Mention, Google Alerts, Google Blog Search, Google search on specific content topics, forums, and targeted LinkedIn and Facebook groups. Be alert and document their complaints, concerns, what they see as valuable and what they need.

2. Read industry articles: In industry publications, pay close attention to your buyer’s quotes. From the mouths of your buyers, you will be able to deduce exactly what information they are seeking.

3. Track trade association activity: These groups often provide conferences with speakers on various topics they know are very important to the majority of members.

4. Web analytics: Web site add-ons and search tools, such as Google AdWords, will allow you to get a gauge on what content is popular.

5. Customer surveys: Instead of asking buyers what they think of your product or service, ask buyers what problem they have with a task involving your product or service.

To find out how to turn this raw material into a powerful eMarketing tool, download our free eBook: How to Create eBooks That Drive Leads and Increase Revenue.

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